Lux Grand Travels
Privacy Policy
Effective Date: September 8, 2024
Grand Lux Travels ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.
We do not sell your personal information to third parties. Your privacy is important to us, and we strive to safeguard the personal information you provide to us in accordance with applicable data protection laws.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We may collect the following types of personal information from you:
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Personal Identifiers: Name, email address, phone number, and postal address.
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Booking Information: Passport details, travel preferences, and payment information for booking purposes.
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Internet or Network Activity: IP address, browsing history, and usage data while visiting our website.
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Geolocation Data: Location data based on your IP address.
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Other Information: Any other information you voluntarily provide when using our services or contacting us.
2. How We Use Your Information
We use the personal information we collect to:
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Provide and manage our travel services, including processing bookings with third-party suppliers.
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Communicate with you about your bookings, send confirmations, and respond to your inquiries.
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Personalize your experience on our website and improve our services.
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Comply with legal obligations and protect our rights.
3. How We Share Your Information
We may share your personal information in the following ways:
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With Third-Party Suppliers: We share your information with airlines, hotels, tour operators, and other travel service providers to fulfill your booking.
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With Service Providers: We may share your information with third-party service providers that help us operate our website and provide our services (e.g., payment processors, email service providers).
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For Legal Reasons: We may disclose your information if required by law or to protect our rights, comply with legal obligations, or prevent fraud or abuse.
4. Your Rights Under the California Consumer Privacy Act (CCPA)
As a California resident, you have the following rights under the CCPA:
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Right to Know: You have the right to request information about what personal data we collect, use, and share.
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Right to Delete: You may request that we delete your personal data, subject to certain exceptions (e.g., if the data is required to complete a transaction).
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Right to Opt-Out: You have the right to opt out of the sale of your personal data. Please note, we do not sell personal data.
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Right to Non-Discrimination: You will not face discrimination for exercising any of your privacy rights.
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To exercise your CCPA rights, please contact us at [Insert Contact Information].
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect website usage data and improve your experience. Cookies are small data files stored on your device that allow us to track your browsing activity.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Do Not Track (CalOPPA Compliance)
We honor "Do Not Track" signals sent by your browser. If you enable the "Do Not Track" setting on your browser, our website will not track your browsing behavior.
7. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our website after changes have been posted constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
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Lux Grand Travels
Linette@LuxGrandTravels
213-262-9939