Lux Grand Travels – Privacy Policy

Effective Date: May 3, 2026
This Privacy Policy explains how Lux Grand Travels (“Lux Grand Travels,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website at www.luxgrandtravels.com (the “Site”) and when you interact with us through the Site.

This Policy applies only to information collected through the Site and related online forms and tools (such as our contact/inquiry forms, newsletter signup, and consultation scheduling). It does not govern information collected in connection with actual travel bookings made through thirdparty platforms or suppliers, which are subject to separate booking terms and conditions and the applicable supplier or platform’s privacy policy.

By using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect
We collect information that you choose to provide to us directly, as well as certain information automatically when you use the Site.

1.1 Information You Provide to Us
You may provide personal information to us when you:

Submit an inquiry through a contact or inquiry form;
Schedule a consultation using a third-party tool such as Calendly;
Sign up for our newsletter or email updates; or
Otherwise communicate with us through the Site.

The types of information you may provide include:

Contact information (such as name, email address, phone number);
Travel-related details you share in an inquiry (such as preferred destinations, travel dates, budget, special requests);
Scheduling details for consultations (such as preferred dates and times, and any notes you choose to provide); and
Any other information you choose to include in your messages to us.

If you proceed to book travel through our thirdparty platforms or suppliers, those bookings are subject to separate booking and privacy terms that will apply at the time of booking.

1.2 Information Collected Automatically
When you use the Site, we and our service providers (including Wix and analytics providers) may automatically collect certain information about your device and how you interact with the Site, such as:

Device and browser information (e.g., IP address, browser type, operating system, device identifiers);
Usage data (e.g., pages visited, links clicked, time spent on pages, referring/exit pages);
Approximate location information (e.g., based on IP address, at a city or regional level).

This information is collected using cookies and similar technologies. For more details, please see our Cookie Policy.

We currently use this information primarily to operate, secure, and improve the Site and to understand how visitors use it. We do not currently use cookies for targeted advertising or crosscontext behavioral advertising. If that changes in the future, we will update this Policy and provide any required notices and choices.

2. How We Use Your Information
We use the information we collect for purposes including:

Providing and operating the Site – To allow you to browse the Site, submit inquiries, sign up for newsletters, and schedule consultations.
Responding to your requests – To respond to your messages, questions, or inquiries and to communicate with you about your travel interests and potential services.
Scheduling consultations – To manage and confirm appointments made through tools such as Calendly.
Sending communications – To send you newsletters, updates, marketing communications, or other information you request. You can opt out of marketing emails at any time by following the unsubscribe instructions in those emails.
Improving the Site and services – To understand how visitors use the Site, improve its design and content, and develop new features or services.
Protecting our business and users – To maintain the security and integrity of the Site, prevent fraud or abuse, and comply with legal obligations.

We may also use aggregated or de-identified information (that does not identify you personally) for analytical and business purposes.

3. How We Share Your Information
We do not sell your personal information and do not currently share personal information for crosscontext behavioral advertising.

We may share your information with:

3.1 Service Providers
We may share information with trusted third-party service providers that perform services on our behalf, such as:

Wix (for hosting and operating the Site);
Calendly or similar tools (for scheduling consultations);
Email and newsletter service providers;
Analytics providers that help us understand usage of the Site; and
Other vendors that support our operations (e.g., website security, maintenance).

These providers are authorized to use your information only as necessary to provide services to us.

3.2 Legal and Protection Purposes
We may disclose information if we believe in good faith that such disclosure is necessary to:

Comply with a legal obligation, court order, or government request;
Enforce our Terms of Use or other agreements;
Protect the rights, property, or safety of Lux Grand Travels, our clients, or others; or
Investigate and help prevent fraud, security issues, or other harm.

3.3 Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations and this Privacy Policy (or an updated policy that will be communicated to you, where required).

4. Third-Party Platforms and Links
The Site may contain links to third-party websites, platforms, or tools that are not operated by Lux Grand Travels, including:

Third-party booking platforms and supplier sites;
Calendly or other scheduling tools;
Social media platforms; and
Other external websites.

If you click on a third-party link or use a thirdparty tool, you will be directed to that third party’s site or service. Their own privacy policies and terms will apply to your use of those services and to any information you provide there.

We are not responsible for the privacy practices of thirdparty sites or services, and we encourage you to review their privacy policies before providing any information.

5. Cookies and Similar Technologies
We use cookies and similar technologies to help operate and improve the Site. Cookies are small text files placed on your device that can help the Site recognize your device and remember your preferences.

For more detailed information about the types of cookies we use, how we use them, and your choices, please see our Cookie Policy, which is incorporated by reference into this Privacy Policy.

6. Your Choices
You have certain choices regarding how we use your information:

6.1 Marketing Communications
If you receive promotional or marketing emails from us, you may opt out at any time by:

Clicking the “unsubscribe” link in the email; or
Contacting us at Linette@LuxGrandTravels.com and requesting to be removed from marketing lists.

Please note that even if you opt out of marketing emails, we may still send you nonmarketing communications (such as responses to your inquiries or important service-related messages).

6.2 Cookies and Tracking Technologies
You can manage cookies and similar technologies:

Through our cookie banner or settings, to the extent available on the Site; and
Through your browser settings, which may allow you to block or delete cookies.

If you disable certain cookies, parts of the Site (such as forms or the scheduling tool) may not function correctly. For more details, see our Cookie Policy.

7. California Privacy Disclosures
If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), subject to applicable limitations.

7.1 No Current “Sale” or “Sharing” of Personal Information
Based on our current practices:

We do not currently sell personal information as defined under California law; and
We do not currently share personal information for crosscontext behavioral advertising.

If in the future we enable thirdparty advertising, remarketing, or similar tools that result in a “sale” or “sharing” of personal information under California law, we will update this Privacy Policy and our Cookie Policy, and, where required, provide additional notices and a way for you to opt out (such as a “Do Not Sell or Share My Personal Information” link).

7.2 California Consumer Rights
Subject to certain exceptions and limitations, California residents may have the right to:

Know what categories of personal information we collect, use, disclose, and, if applicable, sell or share;
Access specific pieces of personal information we have collected about them;
Delete personal information, in certain circumstances;
Correct inaccurate personal information, in certain circumstances; and
Not be discriminated against for exercising their privacy rights.

At this time, because we do not currently sell or share personal information for crosscontext behavioral advertising and operate at a small scale, some CCPA/CPRA obligations may not formally apply. However, we aim to respect reasonable privacy requests where feasible.

If you are a California resident and would like to make a request relating to your personal information, you may contact us at Linette@LuxGrandTravels.com. We may need to verify your identity before responding to your request.

8. Data Security
We take reasonable and appropriate measures to help protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information transmitted to or through the Site.

9. Data Retention
We retain personal information for as long as reasonably necessary to:

Fulfill the purposes for which the information was collected;
Meet our legal, regulatory, or reporting obligations;
Resolve disputes; and
Enforce our agreements.

The specific retention period may vary depending on the nature of the information and the context in which it was collected.

10. International Visitors
Lux Grand Travels is based in the United States, and the Site is operated from the U.S. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries, where data protection laws may differ from those in your country of residence.

By using the Site, you acknowledge that your information may be transferred to and processed in the United States.

11. Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete such information as soon as possible.

If you believe a child under 13 has provided us with personal information, please contact us at Linette@LuxGrandTravels.com.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, or applicable laws. When we update the Policy, we will revise the “Effective Date” at the top.

If we make material changes, we may provide additional notice, such as posting a prominent notice on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lux Grand Travels
Email: Linette@LuxGrandTravels.com
Contact Form: You may also reach us through the contact forms available on our Site.

We will do our best to respond within a reasonable period of time.